|
Posted by Michael Vachon
|
|
Friday, 29 May 2009 10:48 |
|
Allow me to apologise for not posting any updates the past couple of months. I had to divert my attention to some other projects, but I hope I can devote more attention to this site over the coming weeks. The best way to keep up-to-date would be to add the RSS feed for the homepage. Stay tuned for plenty of new articles and some useful tips as soon as I can get them prepared and make some administrative enhancements to the site.
|
|
|
Posted by Michael Vachon
|
|
Tuesday, 16 December 2008 12:02 |
|
Some of you may have attended the recent seminar on Assessing ROI hosted by Lexis Nexis, which was rumoured to be very helpful and informative. The "Master Class" was focused on a study conducted by Forrester Reseach on a top UK law firm. The findings of the study showed that over 30 months, the firm broke even on its investment and had only rolled out to 60% of its anticpated users.
Read this article
(First appeared in Legal Technology Journal)
|
|
Posted by Michael Vachon
|
|
Monday, 15 December 2008 19:00 |
|
Wilbur Swan, of Contact Networks, takes a look at how social networking can change the way firms interact with their clients and customers. Enterprise Relationship Management (ERM) systems allow for increased transparency and visibility of all your firm's connections. We've said it before and we'll say it again, social networking is the next big evolution of CRM systems and Contact Networks is one company leading the change.
This article first appeared in Professional Marketing magazine.
(Article attached, you must be logged in to view attachments)
|
|
Posted by Michael Vachon
|
|
Wednesday, 26 November 2008 17:48 |
|
It has recently been brought to our attention that there was some objectionable content in the Legal CRM Strategy Corner blog and for that reason, we have removed the links to their site. That said, some of the content from their blog was valuable and for that reason, we have posted the entirety of the articles focused on assessing returning on investment from CRM systems at the Read more... link.
|
|
Read more...
|
|
Posted by Michael Vachon
|
|
Tuesday, 18 November 2008 01:17 |
|
CRM integration with social networking technology is becoming increasingly more common, in the news and on this site. This article, from Search CRM, discusses the pros and cons of a social networking platform at a time when businesses are looking to cut costs. Companies may invest thousands into new ways of reaching their customers and enhancing their relationships, but can social networking really deliver a return on this investment?
Read this article
|
|
|
|
|
<< Start < Prev 1 2 3 4 Next > End >>
|
|
Page 1 of 4 |
